How to present Customer Service on a resume

Posted by Dunedin Resume on 30 Mar 2025

When seeking a customer service position, you must be sure to highlight your relevant knowledge and experience on your resume. A well-written resume can make a big difference in getting the job you’ve always wanted. The team at Dunedin Resume, we specialize in providing resume writing services to ensure that you stand out the crowd. In this post, we’ll discuss tips on how to write about the level of customer service in your resume.

  1. Utilize action verbs when describing your customer service experience make use of action verbs such as "assisted," "resolved," or "responded." These verbs show that you have actively been involved in customer service work and have seen results.
  2. Include specific job duties and responsibilities: Be specific when describing your customer service experience. Instead of telling the reader that you "worked in customer service,"" say "managed the customer service reps and dealt with customer complaints."
  3. Offer metrics: Include relevant measures such as satisfaction ratings to show the impact of your work. For instance, "increased customer satisfaction by 15% using efficient solutions to problems."
  4. Your resume should be tailored to your needs. your resume to the specific customer service position you’re applying for. Highlight the abilities and experience that are most relevant to the job.
  5. Proofread and seek professional help Check your resume for errors before submitting it to ensure that there are no errors. If you require help you can seek help from a professional from Dunedin Resume.

If you follow these advices and guidelines, you can write your own customer service resume which effectively showcases your relevant experience and expertise. Keep in mind to adapt your resume to the specific job that you’re applying for and to proofread it before submitting it. Dunedin Resume can also assist with the creation of a strong resume that displays your capabilities and work experience.

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How to describe customer service on a Resume

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