How to Describe Customer Service on a resume
When you are applying for a customer service job, it is essential to list your relevant expertise and experiences on your resume. A well-written and professional resume can make a big difference in getting the job you want. We at Dunedin Resume, we specialize in offering professional resume writing services to aid you in standing out from the crowd. In this article, we will give you tips on how to convey the quality of service you provide on your resume.
- Use action verbs. When discussing your customer service experience you should use action verbs like "assisted," "resolved," or "responded." These verbs prove that you have actively been engaged in your customer service activities and have seen results.
- Make sure to include specific job duties and responsibilities. Be clear when describing your service experience. Instead of saying "worked in customer service," use the phrase "managed a team of customer service representatives and took care of customer complaints."
- Provide metrics: Include relevant indicators such as satisfaction levels to show your impact. For example, "increased customer satisfaction by 15% through effective solutions to problems."
- Customize your resume: tailor your resume to match the job you’re applying for. Highlight the experience and skills which are relevant to the position.
- Make sure you proofread your resume and get professional assistance Make sure you proofread your resume prior to submitting it to ensure that it’s error-free. If you require assistance you can seek help from a professional by contacting Dunedin Resume.
With these suggestions and guidelines, you can write a resume for customer service that effectively highlights your relevant experiences and expertise. Make sure you customize your resume for the job you’re applying for , and be sure to proofread your resume prior to submitting it. Dunedin Resume can also assist with the creation of a strong resume that showcases your talents and experience.
