How to present Customer Service on a Resume

Posted by Dunedin Resume on 30 Mar 2025

When seeking a customer service position, you must be sure to list your relevant qualifications and experience in your resume. A professionally written resume can make significant difference in obtaining the job you’ve always wanted. We at Dunedin Resume, we specialize in providing resume writing services to help you stand out from the rest of the applicants. In this article, we will provide tips on how to convey the customer service aspect of your resume.

  1. Use action verbs: When talking about your experience with customer service you should use action verbs like "assisted," "resolved," or "responded." These verbs indicate that you have actively been involved in your work with customers and achieved the desired results.
  2. You should include specific job responsibilities and responsibilities. Be specific in describing your customer service experience. Instead of saying "worked in customer service," write "managed the team of customer service representatives and took care of customer complaints."
  3. Use metrics: Provide relevant indicators such as satisfaction rates , to prove the effect of your efforts. For example, "increased customer satisfaction by 15% through efficient problem-solving techniques."
  4. Make your resume more tailored: Customize your resume to the specific customer service job you’re applying for. Highlight the abilities and experience that you have that will be most useful for the job.
  5. Make sure you proofread your resume and get professional assistance Make sure you proofread your resume prior to sending it out to ensure it’s not erroneous. If you require assistance look into professional help through Dunedin Resume.

With these suggestions follow these suggestions to create a customer service resume that effectively highlights your relevant experience and skills. Keep in mind to modify your resume to fit the job you’re applying to and ensure that you have it proofread before you submit it. Dunedin Resume can also assist you in creating a successful resume that highlights your strengths and experience.

I had Tanja write my personalised cover letter and resume, I cannot fault their quality and I'm hugely impressed it was worth every dollar. I'm just trying to make a career change and I feel this resume and cover letter were the missing link between me getting an interview or missing out. So well done to the team at Dunedin resumes and a personal shout out to Tanja.
Blake Karafilis
A wonderful team they have there at Dunedin resume - especially Tanya and Jaime. Tanya had made my super outdated resume look wonderful again and Jaime gave me an invaluable session and coaching on going for interviews. I highly recommend not only their resume writing services but also the interview coaching - especially for those who have been out of the workforce for a long time, it’ll definitely help one to be more confident and prepared for their next interview.
Meow Chan
Very professional and easy to deal with. Im very happy with my new resume.
Flora Johnson
Very professional, easy to deal with and great communication. Highly recommended.
Brian Horsfield
Super fast, professional service, these guys saved my day.
Jo-anne Murray
Awesome work can’t fault anything. Very friendly professional service thanks heaps Tanja great work.
Michael Riznyk
Got a good paying job because of their resume.
Stalin Sunny
My resume was a complete mess, I sent my resume through and got a quick response from Tanja, she completely re-wrote the entire thing and turned it into a very impressive and professional document. awesome value for money and will not hesitate to get a cover letter written when the time comes. thank you so much.
sam valinouri
Thank you to Jamie from Dunedin Resume who was so patient and thorough with me during this process. I absolutely love my new documents! Thank you again. HIGHLY RECOMMEND.
Jodie Morris
Outstanding service and super quick to do it tanja is the GO TO girl. Awesome job
Jason Latsarnos
How to describe customer service on a Resume

Resume

We provide professional resume writing services.

How to describe customer service on a Resume

Cover Letter

We provide professional cover letter writing services.

How to describe customer service on a Resume

LinkedIn Profile

We provide professional linkedin profile writing services.

How to describe customer service on a Resume

Contact Us

Click the button below to get in touch.

About Us &

What We Do

We offer professional resume writing services and our very seasoned resume writers will make sure that your resume sticks out among the crowd.

We are a team of highly qualified and experienced Recruiters, consultants and HR Professionals who are committed to delivering an exceptional, well-written resume or cover letter.

We pride ourselves on our vast knowledge of best-practice hiring methodologies and Australian recruitment standards. Plus, our expertise in a vast variety of professions, industries, and areas means that we can create a high-quality, powerful resume that suits your specific needs.

Our end goal is to provide you with an impressive, striking resume that is perfectly optimised for success in the competitive Dunedin job market.

We provide a 100% satisfaction guarantee on all of our services, so you can be sure that you will be fully satisfied with your brand new cover letter or resume.

100% Satisfaction Guaranteed
Make an Enquiry

Request a Quote

Fill out the form below to get in touch or call us today on
0800 215 100