How to write a Customer Service Resume
Making a professional customer service curriculum vitae or (Curriculum Vitae) is about highlighting your pertinent experience and skills. A well-written resume or CV and a strong cover letter, in addition to an impressive LinkedIn profile, can make huge difference when it comes to getting an interview. We at Dunedin Resume, we specialize in offering resume and CV writing services covering letter writing, as well as LinkedIn profile optimization to help get noticed by your crowd. In this article, we’ll detail how to convey the customer service aspect on a resume or CV, show capabilities in customer service on your CV or resume and offer suggestions for writing about customer service capabilities.
How to describe the customer service in a resume or CV?
In describing your customer service experience, you should focus on specific jobs and duties. Use action verbs, such as "assisted," "resolved," or "responded," to describe your work. In addition, you should include any pertinent metrics, such as customer satisfaction , to prove your effectiveness.
How do you present customer service skills on a CV or resume:
In addition to describing your experience, you need to identify specific abilities that are applicable to customer service, including communicating and problem-solving skills. Include any relevant certificates or training like a customer service course or a certificate within a specific customer service software.
What do I write about about customer services skills?
When you write about your customer service abilities, concentrate on the most crucial and relevant skills needed for the position you’re applying to. For example, if the job requires a lot telephone communication, emphasize your previous experience and abilities in customer service via phone.
How can I document my personal experience as a customer:
When writing about your customer service experience, include specific examples and measure your accomplishments. For instance, instead of saying "Helped customers with their queries," say "Assisted an average of 50 customers per day in their queries, resulting in a 95% percentage of satisfaction."
By following these recommendations, you can create a customer service resume or the cover letter, CV, and LinkedIn profile that highlights your skills and experience which makes you a great potential candidate for roles in customer service. Make sure that you proofread and edit your resume letters of cover before making it available for submission. Also, consider asking for help from a professional Dunedin Resume if you need assistance.
