How to present Customer Service on a Resume
When seeking a customer service job, it’s essential to showcase your relevant experiences and abilities on your resume. A well-written resume will make significant difference in obtaining the job you want. The team at Dunedin Resume, we specialize in providing resume writing services to ensure that you stand out the crowd. In this article, we’ll give you tips on how to describe the quality of service you provide on your resume.
- Use action verbs: When you are describing your customer experience you should use action verbs like "assisted," "resolved," or "responded." These verbs demonstrate that you have actively been involved in the work of customer service and have seen results.
- You should include specific job responsibilities and responsibilities. Be clear when you describe your customer service experience. Instead of telling the reader that you "worked in customer service,"" mention that you "managed an entire team of customer service reps and handled customer complaints."
- Use metrics: Provide relevant metrics like customer satisfaction ratings to show your contribution. For example, "increased customer satisfaction by 15% with effective problem-solving techniques."
- Make your resume more tailored: Customize your resume for the job you’re applying for. Highlight the skills and experience that you have that will be most useful for the job.
- Check your resume for errors and seek help from a professional Make sure you proofread your resume prior to uploading it to ensure the resume is error-free. If you need help you can seek help from a professional by contacting Dunedin Resume.
Following these steps follow these suggestions to create a customer service resume that effectively highlights your experience and skills. Remember to adapt your resume to the specific position you’re applying to and make sure you proofread it prior to submitting it. Dunedin Resume can also assist you in creating an effective resume that displays your capabilities as well as your experience.
