How to present Customer Service on a Resume
When you are applying for a customer service position, it’s crucial to include your qualifications and experience in your resume. A well-written and professional resume can make significant difference in obtaining the job you want. In Dunedin Resume, we specialize in resume writing to help you stand out from the rest of the applicants. In this post, we’ll go over tips on how to present the customer service aspect of your resume.
- Use action verbs. When discussing your customer service experience include action verbs such as "assisted," "resolved," or "responded." These verbs indicate that you are actively involved in your work with customers and are able to show results.
- Make sure to include specific job duties and responsibilities. Be specific when describing your customer service experience. Instead of simply saying "worked in customer service,"" write "managed a team of customer service representatives and handled customer complaints."
- Offer metrics: Include relevant measures such as satisfaction ratings to show the impact of your work. For instance, "increased customer satisfaction by 15% through effective method of problem-solving."
- Create a custom resume by tailoring your resume for the customer service job you’re applying for. Highlight the skills and experience that you have that will be most useful for the job.
- Check your resume for errors and seek help from a professional Check your resume for errors before you submit it to ensure it’s not erroneous. If you require help look into professional help from Dunedin Resume.
With these suggestions that you will be able to craft your own customer service resume which effectively highlights your experience as well as your skills. Make sure to modify your resume to fit the job you’re applying for , and check it for errors before submitting it. Dunedin Resume can also assist in creating a professional resume that highlights your abilities as well as your experience.
