How to Describe Customer Service on a resume
When applying for a client service job, it’s essential to highlight your relevant qualifications and experience on your resume. A well-written and professional resume can make a big difference in getting the job you’ve been hoping for. At Dunedin Resume, we specialize in offering professional resume writing services to ensure that you stand out your competitors. In this article, we’ll discuss tips on how to talk about the quality of service you provide on your resume.
- Use action verbs. When discussing your customer service experience include action verbs like "assisted," "resolved," or "responded." These verbs show that you have actively been involved in customer service work and achieved the desired results.
- Incorporate specific job duties and responsibilities. Be precise when you describe your customer service experience. Instead of simply saying "worked in customer service,"" you should say "managed the customer service representatives and took care of complaints from customers."
- Provide metrics: Include relevant metrics such as customer satisfaction ratings to show your contribution. For instance, "increased customer satisfaction by 15% with effective strategies for solving problems."
- Create a custom resume by tailoring your resume according to the customer service position you’re applying for. Highlight the skills and experience which are relevant to the job.
- Get professional assistance and proofread your resume You should proofread your resume prior to making it available to ensure it’s error-free. If you need help take advice from a professional by contacting Dunedin Resume.
Following these steps that you will be able to craft your own customer service resume which effectively highlights your experience and expertise. Make sure to make your resume specific to the job you’re applying for , and check it for errors before submitting it. Dunedin Resume can also assist with the creation of a strong resume that highlights your strengths as well as your experience.
