How do you describe Customer Service on a Resume

Posted by Dunedin Resume on 5 Sep 2025

When seeking a customer service position, you must be sure to include your experiences and abilities on your resume. A professionally written resume can make a big difference in getting the job you’ve been hoping for. In Dunedin Resume, we specialize in offering resume writing services to help you stand out from your competition. In this article, we will go over tips on how to describe the quality of service you provide on your resume.

  1. Utilize action verbs when describing your customer service experience include action verbs like "assisted," "resolved," or "responded." These verbs show that you are actively engaged in your customer service activities and are able to show results.
  2. Be specific about your job duties and responsibilities. Be clear in describing your customer service experience. Instead of using the phrase "worked in customer service,"" write "managed a team of customers service reps and handled customer complaints."
  3. Give metrics: Include pertinent metrics such as customer satisfaction rates , to prove the effect of your efforts. For instance, "increased customer satisfaction by 15% with effective problem-solving techniques."
  4. Make your resume more tailored: Customize your resume to the specific customer service position you’re applying for. Highlight your skills and experiences that are relevant to the position.
  5. Ask for professional help and proofread: Proofread your resume before making it available to ensure the resume is error-free. If you need help seek professional assistance from Dunedin Resume.

With these suggestions, you can create your resume for customer service that effectively highlights your relevant experience and capabilities. Remember to tailor your resume to the specific job you’re applying to and make sure you proofread it prior to submitting it. Dunedin Resume can also assist in creating a professional resume that displays your capabilities and work experience.

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