How to describe customer service on a resume
When applying for a customer service job, it’s essential to list your relevant expertise and experiences in your resume. A well-written resume will make the difference in getting the job you’ve been hoping for. The team at Dunedin Resume, we specialize in writing resumes to assist you in standing out the rest of the applicants. In this post, we’ll give you tips on how to write about customer service on a resume.
- Use action verbs. When talking about your experience with customer service make use of action verbs such as "assisted," "resolved," or "responded." These verbs suggest that you’ve been actively involved in customer service and achieved outcomes.
- Incorporate specific job duties and responsibilities. Be specific in your description of your customer service experience. Instead of declaring that you "worked in customer service," say "managed the team of customer service agents and handled customer complaints."
- Use metrics: Provide relevant measures such as satisfaction rates , to prove your contribution. For example, "increased customer satisfaction by 15% using efficient method of problem-solving."
- Create a custom resume by tailoring your resume to fit the customer service job you’re applying for. Highlight the skills and experience that are most relevant to the position.
- Get professional assistance and proofread your resume: Proofread your resume before making it available to ensure it’s error-free. If you need help look into professional help from Dunedin Resume.
Following these steps that you will be able to craft your own customer service resume which effectively highlights your relevant experience and expertise. Make sure to modify your resume to fit the job you’re applying to and make sure you proofread it prior to submitting it. Dunedin Resume can also assist you in writing a powerful resume that showcases your talents and expertise.
