How do you describe customer service on a resume

Posted by Dunedin Resume on 11 Feb 2025

When you are applying for a customer service job, it’s essential to highlight your relevant experience and skills in your resume. A professionally written resume can make an enormous difference in getting the job you’ve been hoping for. Here at Dunedin Resume, we specialize in offering resume writing services to aid you in standing out from the competition. In this article, we’ll go over tips on how to write about customer service on a resume.

  1. Use action verbs: When you are describing your customer experience include action verbs like "assisted," "resolved," or "responded." These verbs demonstrate that you’ve been actively involved in the work of customer service and have achieved results.
  2. Be specific about your job duties and responsibilities: Be specific when describing your service experience. Instead of saying "worked in customer service,"" you should say "managed the team of customer service reps and dealt with complaints from customers."
  3. Use metrics: Provide relevant metrics such as customer satisfaction rates , to prove the impact of your work. For example, "increased customer satisfaction by 15% through effective problem-solving techniques."
  4. Tailor your resume: Tailor your resume according to the customer service position that you’re applying for. Include the relevant skills and experience that you have that will be most useful for the position.
  5. Check your resume for errors and seek help from a professional Make sure you proofread your resume prior to submitting it to ensure that there are no errors. If you require assistance seek professional assistance with Dunedin Resume.

If you follow these advices follow these suggestions to create your own customer service resume which effectively highlights your relevant experience as well as your skills. Keep in mind to modify your resume to fit the specific job you’re applying to and be sure to proofread your resume prior to submitting it. Dunedin Resume can also assist you in creating a successful resume that showcases your skills and expertise.

Highly reccommemd Dunedin Resume. Tanja produced a complete face lift on my resume. Also got a cover letter and selection critera done within the time frame i needed.Cost is very reasonable also. Thank you Tanja!!!
Matt Chung
This is well worth the investment. So if you are tossing up whether you should do it or not just pull the trigger. I dealt with Tanja and she was incredibly professional. She communicated thoroughly. Provided a timely turnaround. The final outcome was brilliant. Admittedly I would have never had the capacity to put that much time and effort in. It's crazy how someone who is writing about you can capture you better than you can yourself. Massive thanks to Tanja. Highly recommended Dunedin Resume.
Shelby Allen
Positive: Professionalism, Quality, Value Great friendly people in the office, was worth every single dollar spent. Would recommend to anyone thinking they need there resume done!
Louis Dawe
Fantastic people to deal with, fast efficient service. Tanja updated my very outdated resume and cover letter. Outstanding work! Thank you so much!
Dean Wale
Got a good paying job because of their resume.
Stalin Sunny
Positive: Professionalism Amazing. Very Happy, looks fantastic :) Thanks so much.
Joe Magnus
Tanja and Dunedin Resumes gave me a spectacular resume and cover letter that I am excited to send off too my future employment opportunities. I would highly recommend there services.
Anthony Smartt
Super fast, professional service, these guys saved my day.
Jo-anne Murray
Thank you for a job well done. My resume now stands out from the rest, and it has a real modern appeal. I appreciate the excellent customer service and prompt delivery of the documents.
Kaye Ramos
I highly recommend Tanja Coyne. She is absolutely amazing. Professionall and fast delivery. She did a excellent work with my professional documents. I'm so excited for all opportunities that will come through now. Don't waist any time in doing this alone. This is the only way to have the perfect document.
Bisera Biserka Jovanovska
How to present Customer Service on a resume

Resume

We provide professional resume writing services.

How to present Customer Service on a resume

Cover Letter

We provide professional cover letter writing services.

How to present Customer Service on a resume

LinkedIn Profile

We provide professional linkedin profile writing services.

How to present Customer Service on a resume

Contact Us

Click the button below to get in touch.

About Us &

What We Do

We provide expert resume writing services and our very experienced resume writers will ensure your new resume stands out from the rest.

We are a team of highly certified and experienced HR professionals, recruiters, and consultants that are committed to delivering an excellent, well-written resume or cover letter.

We pride ourselves on our extensive understanding of best-practice hiring methodologies and Australian recruitment standards. Also, our expertise in a wide range of professions, industries, and areas means that we can produce a high-quality, impactful resume that meets your specific requirements.

Our goal is to deliver you with a striking and impressive resume that is perfectly maximised for success in the competitive Dunedin job market.

We offer a 100% satisfaction guarantee on all of our services, so you can be confident that you will be fully satisfied with your brand new cover letter or resume.

100% Satisfaction Guaranteed
Make an Enquiry

Request a Quote

Fill out the form below to get in touch or call us today on
0800 215 100